Understanding Change Management

Change Management

Restructures, mergers and take overs are increasing in frequency as organisations choose to consolidate or strengthen their positions. …

Effective Complaints Handling

Complaints Handling

Participants will learn how to effectively address, manage, and analyse complaints, to ensure complaint responses …

Surviving the Workplace

Surviving the Workplace

Delegates will develop useful and practical strategies to successfully manage and continuously develop in the …

Basic Minute Taking

Basic Minute Taking

This one-day training course has been designed to develop an understanding of the role of …

Maintaining Professional Boundaries

Maintain Boundaries

Maintaining professional boundaries can be compared to walking a tightrope in some professions. This course equips participants with …

Recruitment & Selection

Recruitment & Selection

This course will help participant’s assess their own role in the recruitment and selection of …