Anti-Social Behaviour – Prevention, Support & Enforcement

Anti-social

By examining best practice, recent successful case law and utilising case studies, exercises and group-work, the course aims to enable
participants to be more confident, effective and positive when dealing with anti-social behaviour.

Learning Outcomes

  • Understand different kinds of anti-social behaviour
  • Work through preventive options and consider how best to sustain tenancies and communities
  • Appreciate the importance of the initial response and taking complaints seriously,
  • Acquire skills in interviewing techniques and taking witness statements,
  • Appreciate how mediation might assist
  • Understand the role and powers of other agencies i.e. police, environmental health, social services, voluntary sector and others
  • Help tenants ‘navigate’ the many agencies who might assist.

Training Methods

All courses use various methods of engagement including Presentations, Q and A, Case studies, Group discussions, Short Films and Course hand-outs.

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