To succeed as a Team Leader/Manager you need to be able to balance giving praise with clear critique. This course will give you the core skills to help deliver feedback effectively in a proactive and effective way. During the course the delegates will be expected to give and receive feedback from each other.
- Why important?
- Establish a culture of feedback
- Day to Day – Praise & Constructive Feedback
- Tips for Success
- Timely Feedback
- Formal Feedback
- Other Opportunities for Feedback
- Action Plan
All courses use various methods of engagement including Presentations, Q and A, Case studies, Group discussions, Short Films and Course hand-outs.