Effective Letter Writing Skills

Letter Writing Skills

Participants will develop the skills and knowledge to draft and moulds letters/emails with the appropriate language, tone, and structure, to clearly and effectively convey their message to meet the needs of a range of audiences.

Learning Outcomes

  • Identify common mistakes in written communication
  • Understand good and bad practice when using emails
  • Effectively structure and compose letters/emails
  • Confidently respond to complaints
  • Understand and identify the impact of active and passive verbs
  • Understand the impact of tone on writing, and convey an appropriate and effective tone/voice
  • Choose words with greater care and consideration of their impact
  • Write more succinctly, use plain English and avoid clichés
  • Improve layout and formatting for greater effectiveness
  • Understand essential grammar and punctuation
  • Review and proof-read

Training Methods

All courses use various methods of engagement including Presentations, Q and A, Case studies, Group discussions, Short Films and Course hand-outs.

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