Passenger Assistant

In the current climate where Health and Safety is paramount and the course below is brought to you under the MiDAS (Minibus Driver Awareness Scheme) umbrella. MiDAS is an award winning Nationally Recognised training scheme developed by Hampshire County Council but delivered nationally by qualified Driver Assessor Trainers.

This course is aimed at anyone involved in providing a care role during transportation of passengers whether in cars, MPV’s, WAV’s (wheelchair accessible vehicles) or minibuses also those whose role is to supervise the passengers during transportation. This course is also used by some local authorities for taxi drivers who transport passengers for the care sector.

The course is modular with;

Module A – ‘The role of the passenger assistant’ being the foundation module which everyone attends

Module B1 – Transporting passengers with walking difficulties, sight-loss or transfer from wheelchair to passenger seat

Module B2 – Transporting passengers who travel in their wheelchairs

Module C1 – Transporting children and young people with learning difficulties

Module C2 – Transporting adults with learning difficulties

Training course duration between one and one and a half days for up to four passenger assistants.

Learning Outcomes

  • On successfully completing each module the Passenger Assistant will have had full training, demonstration and practice on all the Module topics.
  • All the above is confirmed by way of theory assessments and practical skills assessments.
  • Nationally recognised certificates are issued on successful completion and last for four years after which refresher training is recommended to renew their certificates and update their knowledge.
  • They will be able to identify any shortcomings in the transportation package and know what to report and who to report those issues to.

Training Methods

All courses use various methods of engagement including Presentations, Q and A, Case studies, Group discussions, Short Films and Course hand-outs.

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