Voids and Lettings

Voids and Lettings

Participants will develop the skills and knowledge to ensure empty properties are re-let in a timely manner enabling the residents most in he need be re-housed without unnecessary delays. They will understand why efficient systems and processes in place will help manage the key functions for this to be achieved.

Learning Outcomes

  • Understand the current context of housing shortage in the UK
  • Set out the impact of new under-occupation rules and fixed term tenancies
  • Understand local and regional lettings plans
  • Identify the key elements of choice based lettings
  • Differentiate between major and minor voids, and understand the role asset management
  • Follow the void management process
  • Develop key partnerships and professional relationships
  • Manage contractors, nominating authorities and prospective tenants
  • Efficiently manage viewings and be able to set up properties
  • Undertake tenancy sign ups and understand what constitutes good practice
  • Address underperformance through reviews of systems and processes

Training Methods

All courses use various methods of engagement including Presentations, Q and A, Case studies, Group discussions, Short Films and Course hand-outs.

Share this on